Winners of the Cotswolds Best Bridal Shop 2016 | West Midlands Regional Award for Best Bridal Retailer for 2014 & National Finalist!

This very prestigious award was attained through votes from our own brides and also judged by our peers.

We have recently had access to all the beautiful comments from our brides and thought it would be lovely to share them on here….

“The whole experience of choosing my dress with the Bridal Room is something that will remain with me when remembering my wedding. Emma & the girls couldn’t have been more helpful and supportive, and the dresses are exquisite.”

“I had the most wonderful time at The Bridal Room Broadway, service was impeccable, friendly and informative. I cannot fault, the help I received. No issue was ever too big, questions were answered promptly. The knowledge the girls at the Bridal room has is second to none and she truly deserves this.”

“Extremely helpful from the moment I made an appointment right up to walking away with my dress. I wasn’t a bride who had one of the reactions like they do in movies when I found my dress but the girls made me feel completely comfortable about this. Lovely boutique in a surrounding fit for a royalty.”

“The Bridal Room has provided the most wonderful experience, one I will never forget. Such a beautiful shop, with a fantastic range of dresses and accessories. The customer service is second to none, professional and friendly. Each visit to the Bridal Room has been so
enjoyable and special.”

“Such a beautiful boutique in stunning surroundings. So much choice of gorgeous gowns, the hand picked few made the choice so much fun as they were all so special unlike other bridal shops who feel more is better. This is not the case with The Bridal Rooms, every item is
enchanting and characteristic”

“It was a snowy January weekend & my mum was visiting from Scotland  & desperately wanted to get my dress with me. All other shops cancelled our appointment apart from Emma who struggled to the shop for us. She is amazingly attentive, listened & found my perfect dress quite different to the one I had in mind.”

“I went to far too many disappointing bridal shops. None of them could cater for what I was after. Dresses worn. Staff unhelpful. But then I found the Bridal Room Broadway and everything changed. Everything was perfect. Thank you. It was a wonderful experience and
I’d do it all again.”

“This shop is magical !!! From the minute I walked in I felt at ease with Emma, Liv & Lottie. She and her girls offer not just a dress but a really lovely experience. I felt so special and every detail Emma had it covered. On purchasing my dress Emma made sure I felt safe in the knowledge
of the whole process….x”

“The bridal room was the first and only bridal shop I visited. As soon as I arrived I was made to feel very welcome, and at ease. The shop was closed to the public for my appointment which I thought was great, it was a real one to one elite experience”

“A wonderful journey from start to end. Personal one to one service and a bridal experience that all brides should be lucky enough to have when choosing their special dress. The attention to detail in everything, the boutique, your appointment, and all that follows, is
something to be rewarded.”

“Just wonderful – myself and my bridal party felt welcome as soon as we walked in the door. The dresses were maintained beautifully, the changing area was spacious, private and the staff were, at all times, really helpful. I would recommend The Bridal Room any day.”

“Can’t recommend highly enough- Emma & the girls have been absolutely brilliant”+

“Lottie was an absolute pleasure to deal with in every way. She made me feel really comfortable and nothing was too much trouble.”

“Emma & Liv at the bridal room were fantastic. Great web presence and very quick to respond to emails, even out of hours. Her shop has got a great range, and she was really helpful in providing advice on styles and products. The girls really knows there stuff and makes you feel special.”

“Love the way I was the only bride to be in the shop on each visit which meant getting full attention and advice from the owner. Very welcoming from moment we walked in the door to the moment we picked up the dress.”

“I simply could not fault The Bridal Rooms and the fantastic, special and beautiful care I was shown by Emma on such a wonderful and important occasion. Though I am sure Emma & the girls are extremely busy with many brides they made me feel like I was her only bride. They made finding my ’one’ PERFECT”

“Emma, Lottie & Liv at The Bridal Room went over and above for me, they had patience when I was trying to find my dress. Accommodated my fittings around my full time working hours. Gave invaluable advise about fitting and adjustments and was so easily contactable. I felt 100% confident because of their help.”

“Liv was incredible helpful and accommodating. I got married out of the country and it was no problem for her to pack my dress and send it to me. She was welcoming, there was no pressure and the experience was a joy from start to finish. The shop is beautiful, and the gowns are stunning and unique.”

“Before I arrived at the shop, Emma was great on the phone and email and answered everything I wanted to no. She gave me brilliant advice and worked around me (as I was travelling over an hour and a half journey). She was professional, reassuring and provided excellent service throughout x Thanks z”

“I had always been looking forward to choosing the most important dress of my life and the bridal room made the experience really special! So friendly, genuine and professional! I wanted to feel like a princess trying the dress on, not just on my wedding day and they made that happen.”

“From first moment I entered the bridal room to leaving with my dress was the most perfect experience in every way! Olivia was fantastic so helpful, very patient and made me feel so at ease there was never a rush and were made to feel special! I kept going back for  accessories as I loved it so much!!!”

“If I could have given Emma and the girls at  ’The Bridal Room’ a 110%, I would have done – buying my wedding dress was a wonderful experience from the word go! Emma opened her shop on her day off especially for me – her personal and luxury service is second to none."

“Emma the girls are the most friendly and helpful people that I have ever meet in the bridal industry and they really goes out of their way to give you as much advice as possible to help you with planning your special day! The shop is laid out beautifully and she makes you feel really relaxed and welcome.”

“The Bridal Room really understands brides. They makes you feel like an individual; like the only bride in the world even though she is dealing with hundreds of others. She is fabulous!” “Found my perfect dress and Emma & the girls were really helpful!”

“Nothing was too much trouble for Lottie so much attention to detail in terms of the customer service and the selection of gowns was excellent. Highly recommend this boutique.”

“Emma & Liv are an absolute delight and I’m glad I didn’t buy my wedding dress off anyone else. The town of Broadway is absolutely beautiful and Emma’s shop is like a lovely little treasure trove tucked away down a side-street. Emma  & Liv make you feel like your the only bride they have”

“Emma is wonderful, she makes you feel at ease and you can touch and try on as many dresses as you like. The experience finding my dress was easy[:-)]  and I had the best time!”

“The process of buying my dress was like a fairytale because of the Bridal Room. Their expertise, personality and the time they spent with me turned the process into more than buying a dress- it was an experience that every bride should have.”

“A wonderful process-from start to finish. I was made to feel special and was given invaluable advice about finding “the dress”. The boutique is sophisticated and beautifully designed and the one to one service is exceptional- Lottie & Liv shut the shop for each bride giving them individual attention.”

“From start to finish Olivia at the Bridal Room was fantastic she made me feel so warm and welcome and made most importantly made me feel so special, I had visited several wedding dress shops before and wouldn’t recommend anyone else. Jo xx”

“Emma was really helpful and friendly. We visited the shop quite a few times and I bought my beautiful faux fur shawl, jewelled wrist cuff and two garter’s from Emma. I loved going into the shop as it felt welcoming and warm. Lottie & Emma were always patient and relaxed and happy to give time to you.”

“Amazing service from start to finish. Olivia's professionalism and enthusiasm for what she does stands out a mile. She treated me as if I was the only bride in the world and ensured that the service I received was second to none. It was a very special experience x”

“Emma was still up at 11 pm two nights in a row emailing me as I had a meltdown trying to workout what sort of wedding dress I wanted. I found planning my wedding extremely challenging and Emma was the only person I meet that made the process any easier, I  can’t recommend her enough! And even after all the time and effort she went to helping me, she was never pushing me to buy and just helped me make my own decisions by giving sound advise from all her wedding knowledge. Emma is also pinned me into the dresses that I tried on and really made them look like the fitted to give me a better idea of what it would look like when it was in my size, it’s often extremely hard to have an idea of what a size 12-14 dress would look like on a size 8 when it fits, but I thought she did an amazing job and she just does it with ease and clearly enjoys her job!”

A huge personal Thank you from the bottom of my heart for all the beautiful comments and of course your votes from our gorgeous brides.

Without all of our lovely brides  we would not have the beautiful shop we have today – Thank you

With heart felt love

Team TBR xx

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